Every once and a while I need to do a reality check. I take the route most people do when shopping for a new car. I pick up a friend who is in the market and head over to a dealership on a Saturday. I then work a deal from scratch. No connections, not knowing anyone and never visiting the dealership before.
Last weekend I chose a Jeep dealer in Queens, NY. I called them an hour before just to make sure they had the car in stock that my friend was looking for. I spoke with a Danielle, she confirmed it and said to ask for her when we came in.
We drove up and there was no parking anywhere. After 15 minutes we found a spot. We entered the dealership and it was a zoo. You couldn’t tell who worked there and who was a customer. I went over to the reception desk and asked for Danielle. She was nowhere to be found and after 15 more minutes we were passed on to a salesman. I did the normal back and forth between the salesperson and the guy hiding in the back providing the numbers. An hour later, he tried to broom us out the door after telling us he couldn’t go any lower because he was losing money. I then found the Owner/Manager and after another hour I was able to work out the deal. I got within $253 of the selling price and deal structure I wanted. It took a total 3 ½ hours to completed the purchase order, credit application and insurance. We were told to come back tomorrow to pick up the car and everything would be ready. My friend went back the next day and the car was not ready. After another 3 hours of waiting, he finally had the car.
The total process took 6 1/2 hours not including 30 minutes to and from the dealership twice, totaling another 2 hours. Mind you, this was me working the deal and we didn’t spend the 45 minutes to an hour on the test drive because it was done already.
There are 2 ways to get a new car. The rocky path up the side of a mountain (you going on a Saturday without my knowledge) or the escalator (sign up here)! Which path will you take?
Over Mileage Negotiations